Shipping/Pick-up Info & Returns

In-stock items will ship within 3-5 business days.

Out of stock items will ship once the item is back in stock, usually within 7-14 business days.

We will send you an email when your order is shipped. Delivery time will depend on the shipping method selected. DisplayPoint reserves the right to choose the courier unless specified at the time of the order.

Pickup Option.

We will call or email you when your order is ready. Please allow 2-3 business days for in stock items. Out of stock items will ship once the item is back in stock, usually within 7-14 business days. If you need your order to be expeditied, please inform us ahead of time (1-2 days) in order to accommodate you properly.

Once an order note that says your order is ready is added, you can pick up your order at:

For directions, please click here.

Return and Warranty Policy

If our merchandise is found to be defective in manufacture and a written claim is made within three days of delivery, it will be repaired or replaced. Because of the variety of uses, however, except for such repair or replacement, it is sold without warranty or other liability of any kind. Goods are not returnable without permission. There will be a restocking fee. Please email us at sales@displaypoint.ca or call us at (905) 567-2541 for a return authorization number. Customer is responsible for the initial shipping cost and all return shipping costs. All sales are final.

Shipping Loss and Shipping Damage

DisplayPoint carefully inspects and packs all merchandise before shipping. We are not responsible for the replacement of goods or freight expenses of products that are damaged in transit. Customer assumes responsibility of the goods once it leaves our premises. Shipping loss and shipping damage claims must be made to the carrier.